Retirement Homes Regulatory Authority
Toronto, ON, Canada
Position: Specialist, Complaints
Number Available: 3 (1 bilingual)
Location: Toronto, will consider qualified candidates located elsewhere in the Province
Status: Full-time, Permanent
Salary: Base salary around $80,000 - commensurate with level of experience The Retirement Homes Regulatory Authority (RHRA) is a self-financing authority independent of government, with the mandate to license and inspect Ontario’s more than 750 retirement homes where over 50,000 seniors live. The RHRA is an agent for positive change, by working with the retirement homes sector to increase the protection, safety and well-being of our aging population.
The RHRA administers the Retirement Homes Act, 2010, which involves licensing homes, educating licensees, consumers and the public about the standards regulating retirement homes, carrying out inspections of retirement homes, and taking compliance and enforcement action as needed. The RHRA’s guiding principle is that a retirement home should be a place where residents live with dignity, respect, privacy and autonomy, in security, safety and comfort and can make informed choices about their care options.
The RHRA offers a great working environment, learning and development opportunities, work-life balance and, a competitive compensation and benefits package.
Are you motivated to make integral contributions to a best-practice organization, through ownership and accountability of key processes that advance achievement of a regulatory mandate and, which makes a difference in people’s lives?
The RHRA is seeking candidates for the role of Specialist, Complaints will, in consultation with the Compliance and Client Services team leadership, be primarily responsible for owning, establishing and maintaining relationships for the RHRA regulatory compliance processes. This includes primarily complaint handling and decision drafting; and conducting thorough reviews of licensing applications, as needed. The incumbent will provide guidance and recommendations on decision-making regarding complaint cases and licensing applications to the Deputy Registrar and Regulatory Operations team. Working with the Regulatory Operations team, the incumbent shares responsibility for the ongoing review, development, implementation and evaluation of Regulatory Compliance information, documentation, policies, practices, and procedures to ensure compliance with the Retirement Homes Act, 2010 and its regulations.
A solutions-driven and results-oriented professional, with advanced analytical, risk assessment, drafting and case management skills, the successful candidate will, amongst other responsibilities:
Be responsible for the effective and efficient management of all aspects of the Complaints process, as delegated by the Registrar and as set out under the Act, including:
ensuring all complaints activities are carried out in a timely way;
ensuring accurate and timely maintenance of case management requirements;
dealing with complainants and licensees;
mediating and resolving complaints between licensees and complainants;
responding to and addressing inquiries from licensees and other stakeholders;
creating and providing analytical summaries and reports;
determining and carrying out (or referring) actions needed to address a complaint;
drafting memoranda of instructions;
drafting decision letters;
educating and liaising with internal staff on issues; and
liaising with the Complaint Review Officer.
Review licensing applications and make recommendations with respect to licensing decisions.
Review and analyze submissions made in support of licensing applications to determine whether legal standards and requirement for homes to operate safely and successfully have been met.
Develop and present licensing recommendations to the Deputy Registrar.
*Key responsibilities include both complaints and licensing work, however, primary focus will depend on incumbent’s skills, abilities, and preferences as well as organizational need.
Bachelors degree in a relevant field (law, criminology, business, public administration or health).
5+ years’ relevant work experience; or equivalent of education and experience.
Understanding of the regulatory environment, processes and issues.
Understanding of the principles of administrative law.
Comprehensive understanding of, or ability to quickly learn, the Act and its regulations.
Exceptional critical thinking, creativity and independent problem-solving skills.
Exceptional written and verbal communication and interpersonal skills.
Exceptional time- and file-management skills.
Solid understanding of the principles of legal drafting and excellent ability to draft legally effective and enforceable documents in clear appropriate language.
Flexibility, adaptability and ability to lead and embrace change in a fast-paced and evolving environment.
Strong facility with data management, and ability to become literate in analytics to contribute toward the organization’s evolving analytics program
Ability to exercise a high level of professionalism and discretion with confidential and sensitive information.
Ability to create and deliver clear, concise and engaging presentations to internal and external stakeholders.
Self-directed, motivated and proven ability to work independently, as well as, to collaborate within a team.
Computer literate with intermediate proficiency in Microsoft Office productivity tools (Word, Excel, PowerPoint, Outlook)
Bilingualism, French and English, written and spoken is a significant asset.
Other Requirements: Satisfactory Professional and Criminal Reference Checks. It is anticipated that this position will work from RHRA’s Toronto office, with some flexibility for remote working, once the office reopens, dependent on candidate and situation. Until that time, this position will be required to work from a home office. Appropriate computer equipment will be provided.
Interested candidates may submit their cover letter and resume to email@example.com by March 11, 2021.
RHRA has a diverse workforce and is an equal opportunity employer. We welcome and encourage applications from people with disabilities and, accommodations are available on request for candidates taking part in all aspects of the selection process.
We thank all applicants; however, only those under consideration will be contacted.
BC Public Service
Kamloops, British Columbia, Canada
Legal Counsel (Full Time, Permanent)
Salary: $89,007.00 - $139,073.00/Annually
Job Type: Full Time, Permanent
Start Date: As soon as possible
Minimum Education: Bachelor's Degree
Positions Available: 1
NOC Group: Lawyers and Quebec Notaries (4112)
NOC Job Title: Legal Counsel
Expires in 58 days
Last Updated: 2021-02-23
Kamloops, British Columbia
Reporting to the Senior Legal Counsel, the Legal Counsel will support BCLC’s ongoing business by providing legal advice and guidance on a broad spectrum of legal matters including risk assessment, compliance, legal drafting of contracts, and negotiations. This role involves building influential relationships and working cooperatively with the business units it serves, other counsel, and articling students. Key Accountabilities:
• Proactively identifies and evaluates complex legal issues regarding business initiatives, particularly those with visibility or risk, and develops and recommends solutions to achieve business objectives efficiently with minimum legal and practical risk. • Supports all Senior Legal Counsel, as well as all levels and business units in the company to resolve unanticipated issues and risks as they arise. • Supports the resolution of pending or threatened disputes between the corporation and third parties. Assesses and coordinates management of litigation and provides instruction to external counsel in conjunction with Senior Legal Counsel, as required. • Develops and implements mitigation strategies to reduce impact of the corporation’s exposure to legal and business risks. • Provides practical legal advice to all business units on a wide variety of matters. • Implements and supports best practices recommendations regarding corporate compliance. • Drafts and edits correspondence, memos, internal/external briefing papers, and legal briefs regarding sensitive issues with reputational and other risks. • Establishes and maintains strong communications and working relationships within the corporation to ensure that legal advice is sought by internal clients when needed and at times, to external stakeholders, as required. Supports and fosters a culture of compliance and collaboration. • May provide support on freedom of information matters, including preparing submissions, attending hearings and court proceedings. Works closely with the BCLC Freedom of Information (FOI) department and assists with preparation of FOI responses, as needed. Education and Experience: • Law degree and a current member in good standing of the Law Society of British Columbia; • Minimum 3-6 years in public or private law practice in a related field, including corporate and commercial law, intellectual property law, information technology law, creditors’ remedies, administrative law or contract interpretation, drafting, and negotiation would be an asset. • Experience giving practical legal advice to businesses through building strong knowledge of the business and understanding strategies and risks. • Experience with regulatory, administrative and privacy law proceedings and commercial and inter-jurisdictional agreements would be an asset; • Experience with government procurement law would be considered an asset; • Experience with general litigation would be considered an asset; • Experience with gaming law would be considered an asset; • An equivalent combination of education and experience may be considered.
Toronto, Ontario, Canada
Location: Toronto, ON, CA
Company: Toronto Hydro
Reporting to the Manager, Business Law Services, the incumbent is responsible for leading and developing a small team of legal professionals to manage complex legal negotiations and issues in relation to the Priority Transit Program in the City of Toronto. Working with both internal and external stakeholders, the incumbent leads legal initiatives and provides advice on critical capital construction and real property related matters to meet timelines and obligations related to contract management, taking action to mitigate risks that may impact the organization’s legal obligations. The incumbent manages and executes the drafting and negotiating of various commercial arrangements, agreements and access arrangements on behalf of the Company with a focus on priority transit projects.
The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.
Supervises a team of legal professionals to provide day to day guidance and manage complex legal negotiations and issues
Leads the drafting, review assessment, and negotiation of construction contracts, change orders and a wide variety of other commercial documents on behalf of Toronto Hydro
Leads the drafting and reviewing of documents relating to construction procurements (e.g. RFPs, RFQs, RFTs, RFIs)
Interacts with external lawyers and organizations
Key liaison to other departments in the Public, Regulatory and Legal Affairs Division relating to identification and cross-functional management of issues
Resolves legal matters and mitigate risks that could impact timelines or deliverables under the terms and conditions of the contracts
Provides subject matter expertise to support and negotiate commitments as per provincial legislation and related contractual commitments
Coordinates with and supports internal stakeholders to ensure the timely delivery of work relating to priority transit projects/ program
Responsible to identify and support the management of complex issues while providing guidance to the Priority Transit Projects department and internal stakeholders
Provides thought leadership on construction law related matters, including dispute resolution
Responsible for the research and rendering of interpretations of statutes, regulations and case law
Participates in legal analysis of policies and their development
Bachelor of Laws Degree (LL.B) or Juris Doctor (J.D.) from a recognized Law School
Member in good standing with the Law Society of Upper Canada
At least seven (7) years legal practice experience (post call to the bar)
Specialization/focus in Construction Law
Experience drafting and negotiating both standard form (e.g. CCDC, CCA) and bespoke construction contracts
Effective judgment and decision-making skills
Real property law within a utility environment preferred
Experience in working with clients and other parties in complicated and highly sensitive matters
Effective analytical and communication skills
Strong project management skills
Strong negotiation skills and the ability to influence others
Proven track record in developing and managing internal and external stakeholder relationships
Familiarity with the Construction Act, Building Transit Faster Act and Public Service Works on Highways Act and any related pending legislation
Analysis of complex construction law related matters and application in a practical (business) context
Excellent oral and written advocacy, mediation and negotiation skills
Skilled in policy and strategy development
Well-developed project and time management skills
Strong communication skills (oral, written, presentation, facilitation & active listening)
Demonstrated ability to receive and effectively digest complex information in a high paced environment
Job Segment: Manager, Law, Contract Manager, Project Manager, RFP, Management, Legal, Technology, Sales
Toronto, Ontario, Canada
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