Complaint Dismissal Appeals (CDA) Coordinator - 12 Month Limited Term

The Law Society of Alberta (Law Society) regulates the legal profession in the public interest.

In alignment with the Law Society’s vision, mission, and strategic plan, the Tribunal Office provides support to adjudicative tribunals that operate within the Law Society pursuant to the Legal Profession Act of Alberta. The office is managed by Tribunal Counsel, who reports directly to the Executive Director of the Law Society.

The Complaint Dismissal Appeals Coordinator (CDA Coordinator) will coordinate all aspects of the Complaint Dismissal Appeals process which occurs on a regular basis. This includes: receiving the appeals, organizing the appeal record, canvassing, scheduling and assigning the appeals to Benchers and providing support to Benchers during the consideration of the appeal. The CDA Coordinator will also assist with scheduling and coordinating Pre-Hearing Conferences, and other Tribunal Office proceedings as required, including preparing and distributing materials, communicating with participants, and maintaining related records. The CDA Coordinator will be familiar with content in order to liaise with Benchers, staff and members of the public. In addition, the CDA Coordinator coordinates all Practice Review Committee (PRC) meeting, including scheduling meetings, assigning matters to committee members, preparing materials, overseeing meeting logistics and drafting the decisions. The CDA Coordinator may also provide back-up support to the Pre-Hearing Coordinator and must be capable of performing the Pre-Hearing Coordinator’s duties as required.

Success in this position requires excellent writing skills, attention to detail and time management skills, and the ability to communicate and work effectively in a fast-paced environment.

Key Responsibilities

The Complaint Dismissal Appeals Coordinator will:

• Schedule and coordinate Complaint Dismissal Appeals, PRC meetings, Pre-Hearing Conferences (PHC) and other Tribunal Office proceedings as required.

• Canvass, schedule, and assign matters to Benchers, lay Benchers, adjudicators, committee members, and other participants, as applicable.

• Prepare and distribute materials for Complaint Dismissal Appeal Panel, PRC meetings, PHC meetings and other assigned hearings or proceedings.

• Maintain appeal, PRC and PHC record, including tracking key dates, assigned decision-makers, materials, outcomes and next steps.

• Coordinate scheduling logistics, including calendar invitations, participant communications. Hearings/PHC details, deadlines and related follow up.

• Ensure appropriate dissemination of Appeal Panel decision, PRC meeting decision, PHC decisions and other Tribunal Office decisions or outcomes as required.

• Provide back-up to Pre-Hearing Coordinator as needed.

• Have a working knowledge of the Legal Profession Act, Rules of the Law Society of Alberta and Code of Conduct.

• Develop and maintain an understanding of administrative law processes, Tribunal Office procedures and confidentiality requirements.

• Prepare and complete required reports along with updating the Law Society database and records.

• Ensure process manuals are up-to-date, identify opportunities for continuous improvement in Tribunal Office processes and procedures, and implement approved changes.

• Maintain a collaborative relationship and coordinate as necessary with other departments, committees and staff.

• Maintain professional working relationships with the President, President-Elect, Benchers, committee volunteers, adjudicators, and all Law Society staff.

• Complete other tasks as assigned.

Qualifications

• Administrative or Legal Assistant Diploma, Paralegal diploma and minimum of five years of relevant experience

• Excellent grammar, spelling, editing/proofing and other written communication skills

• Excellent time management and organizational skills

• Exceptional attention to detail and maintenance of a high standard of work product

• Ability to multi-task in fast-paced environment and work independently, as well as contribute to a team atmosphere

• Self-starter, able to work independently with minimal supervision and take initiative to meet goals

• Excellent computer skills – minimum requirement of intermediate skills in Word, Excel, Outlook and Adobe.

• Ability to develop proficiency with the LSA’s internal online tools (e.g. Insite, MySite, SharePoint)

• Strong problem-solving and trouble shooting skills

• Strong interpersonal skills

• Flexible and adaptable

• Motivated, hard-working, reliable, personable, able to adapt to change

• Able to work overtime when required

• Demonstrated understanding of the expectations and protocol surrounding administrative law proceedings, standards of disclosure, and confidentiality.
• Committed to continued learning and interested in meeting additional challenges which may be added to the position over time.

About the Law Society of Alberta

The Law Society of Alberta regulates the legal profession in the public interest by promoting and enforcing a high standard of professional and ethical conduct by Alberta lawyers.

We derive our authority from the Legal Profession Act (http://www.qp.alberta.ca/documents/Acts/l08.pdf)of Alberta and set out standards through a Code of Conduct (https://documents.lawsociety.ab.ca/wp-content/uploads/2017/01/14211909/Code.pdf) and the Rules of the Law Society of Alberta (https://documents.lawsociety.ab.ca/wp-content/uploads/2017/01/04144612/Rules.pdf).

While we do not provide legal advice on specific cases, from our unique perspective as the regulator, we actively work with members of the justice system to improve the administration of justice for all Albertans.