Join a leading Canadian insurance and financial services company where your career growth, work-life balance, and professional development matter. At Intact Financial Corporation, our people drive innovation, customer service excellence, and operational success across Canada. We empower employees to build rewarding careers in insurance, legal support, claims administration, and corporate operations while making a meaningful impact for customers and communities.

Our employee promise reflects our commitment to creating an inclusive, collaborative, and high-performing workplace where you can grow professionally, develop new skills, and thrive in a hybrid work environment. In return for your dedication, adaptability, and commitment to excellence, we provide competitive compensation, career advancement opportunities, wellness support, and industry-leading benefits.

Why Build Your Career at Intact?

Compensation at Intact goes beyond salary and includes:

• Flexible hybrid work arrangements designed to support work-life balance
• Option to purchase up to 5 additional vacation days annually
• Comprehensive health and wellness programs including telemedicine and wellness spending accounts
• Competitive pension and retirement savings programs
• Employee Share Purchase Plan (ESPP) with company matching contributions
• Performance-based annual bonus opportunities
• Ongoing professional development and internal career mobility opportunities

Salary Range:
$43,600 – $53,200 annually

Annual Bonus Target:
5% of base salary, with potential payout above target based on individual and company performance.

Our retirement and pension programs are designed to support long-term financial wellness and future income security for employees throughout their careers and into retirement.

Compensation is determined based on factors including experience, qualifications, technical skills, internal equity, and anticipated contribution to the role.

Claims Assistant II – Legal Support

Insurance Claims Administration & Legal Document Specialist

We are hiring a Claims Assistant II, Legal Support to join our growing National Document Team. This opportunity is ideal for candidates seeking careers in:

• insurance administration,
• legal support services,
• claims operations,
• document management,
• litigation support,
• corporate administration,
• and insurance careers in Canada.

In this role, you will support Claims and Legal teams by organizing, reviewing, and preparing insurance claim documentation for legal processing and litigation workflows. This position offers exposure to multiple departments and centers of excellence within a large national insurance organization.

Key Responsibilities

• Access insurance claims systems to retrieve and manage legal documentation
• Review, organize, rename, and upload documents into legal document management systems
• Identify and remove duplicate records where applicable
• Coordinate with claims adjusters and legal professionals regarding document readiness
• Maintain service-level agreement (SLA) timelines and administrative accuracy
• Support process improvement initiatives within claims and legal operations
• Ensure compliance with corporate procedures, privacy standards, and documentation protocols

Qualifications

• High School Diploma or College Diploma in business, administration, legal administration, or related field
• Minimum 3 months of administrative, clerical, insurance, or legal support experience
• Strong organizational and time management skills
• Excellent attention to detail and accuracy in high-volume environments
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and document management software
• Ability to prioritize multiple tasks in a fast-paced corporate environment
• Experience reviewing, categorizing, and organizing documentation is considered an asset

This hybrid position offers an excellent opportunity for candidates looking to gain experience in:

• insurance claims processing,
• legal administration,
• litigation support,
• records management,
• and corporate operations careers.

#LI-Hybrid

Diversity, Equity & Inclusion

At Intact Financial Corporation Careers, we are committed to building an inclusive and accessible workplace where diversity is valued as a strength. We welcome applications from individuals of all backgrounds and encourage candidates from equity-deserving communities to apply, including:

• women,
• Indigenous peoples,
• persons with disabilities,
• Black communities,
• and members of the 2SLGBTQI+ community.

Accommodation is available throughout the recruitment process for applicants with disabilities.

Candidates must be legally eligible to work in Canada for the duration of employment. Please note that immigration sponsorship and employer-specific work permit support are not available for this position.