Team Manager, Investigation Services, Professional Regulation (Hybrid, Toronto)

Job Title: Team Manager, Investigations – Professional Regulation

Location: Toronto, Ontario

About the Role:
We are seeking an experienced and dedicated professional to join our team as a Team Manager, Investigations within our Professional Regulation division. In this role, you will lead a multidisciplinary team responsible for the investigation and resolution of complex cases involving breaches of professional conduct, competence, or capacity by licensees. Your leadership will ensure that investigations are conducted thoroughly, efficiently, and in compliance with regulatory standards.

This position will focus on managing investigations related to financial and real estate issues, including mortgage fraud, syndicated mortgages, trust fund mismanagement, and other matters under the organization’s regulatory scope. Candidates with a professional accounting designation and membership in a recognized Canadian professional accounting body are strongly preferred.

Key Responsibilities:

Investigation Leadership and Oversight

• Plan and direct the team’s investigative processes, ensuring timely and evidence-based outcomes.
• Assign caseloads strategically, aligning team skills with case requirements, and oversee complex, high-profile investigations.
• Monitor progress, provide guidance, and ensure investigations meet quality standards and regulatory requirements.
• Collaborate with external experts as needed to enhance case-specific competencies.

Team Management and Development

• Lead, mentor, and support a diverse team, including Forensic Auditors, Investigation Counsel, and Investigators.
• Manage all aspects of staffing, including recruitment, development, performance reviews, and disciplinary actions.
• Foster a collaborative and high-performing team environment.

Strategic Operations

• Establish and maintain fair and consistent investigative policies and procedures.
• Contribute to the division's strategic objectives by setting and monitoring performance goals and standards.
• Identify opportunities for continuous improvement in processes, tools, and resources to enhance efficiency and effectiveness.

Stakeholder Collaboration and Policy Development

• Work closely with senior management to address operational issues and align departmental goals with organizational objectives.
• Provide input on policy development and ensure alignment with regulatory and legal standards.
• Represent the division at internal and external meetings as required.

Qualifications:

• A LLB/JD and membership in good standing with the Law Society of Ontario, or a university degree combined with a professional accounting designation.
• Minimum 10 years’ experience in investigations within a complex regulatory environment, with at least 5 years in a leadership role.
• Strong knowledge of investigative processes, legal and regulatory standards, and evidentiary requirements.
• Expertise in financial, real estate, and regulatory matters, with preferred experience in real estate and estates law, criminal law, or small private practice.
• Excellent communication, analytical, and problem-solving skills.
• Proficiency with technology in a regulatory/legal setting.

Working Arrangement:
This position offers a hybrid work model, allowing flexibility between office and remote work. Specific arrangements will be discussed during the recruitment process.

Why Join Us?
We are committed to fostering a diverse, inclusive, and accessible workplace. Our organization values collaboration, continuous improvement, and professional growth, providing meaningful opportunities to make a lasting impact in the field of professional regulation.

Application Process:
Interested candidates are encouraged to submit their cover letter, resume, and any required supporting documentation. If you require accommodations during the application process, please contact us at [insert contact information].

Join our team and help uphold the highest standards of professional conduct and integrity. Apply today!