Job Requisition Id: 36848
Business Function: Administrative Support
Primary City: Mississauga
Province: Ont. - GTA
Employment Type: 18 Month Temporary Assignment
Employment Status: Term
Language Requirement: English Essential
Employee Class and Level: XMB01
Number of Vacancies 1
Job Closing Date : 10/03/2020
The incumbent performs the administrative tasks required for the timely processing of employee grievances; ensures general administrative support for officers and managers; maintains an up-to-date documentation centre and forwards information to regional labour relations personnel; prepares management reports; greets visitors (customers, etc.); ensures an excellent level of customer service by responding promptly and efficiently to questions from internal/external customers and conducts follow-up if needed. The incumbent demonstrates considerable flexibility as to time management and the performance of tasks in accordance with work assignments and requests from the manager.
Below are the main job requirements and responsibilities for the Assistant, Labour Relations.
- Coordinates all priority actions and ensures follow-up; responds promptly and efficiently to information requests from senior management, external managers or functional heads; responds to urgent information requests and deals with situations that could embarrass or expose Canada Post to criticism if not handled in a prompt, discrete and tactful manner.
- Receives grievances, requests and codes documentation following analysis and collective agreements research, performs entry in the Labour Relations Grievance Information System (LRGIS), prepares and opens grievance files and ensures they are complete, obtain and forward additional information required to labour relations officers at all levels.
- Requests corrective actions from Payroll for sustained grievances, and removal of disciplinary letters, etc. by using confidential information in the HRIS and conducting a follow-up on the corrective actions requested; classify and distribute corrective actions.
- Receives arbitration fees, prepares the schedule, obtains all files required and conducts a search for missing files; convene arbitrators, lawyers, the national office, Legal Affairs, unions and all other stakeholders, and forwards written notification of the arbitration hearings.
- Communicates with union representatives to plan grievance hearings; reserve hearing rooms.
- Acts as a liaison officer between Head Office and all section officers to respond to various requests relating to arbitration cases.
- Performs computerized data entries required for the grievance statistical analysis system; performs other varied manual and computerized data entries.
- Prepares the official grievance files sent to arbitration; ensures that all general information and details relating to the arbitration are included in the file; takes all necessary steps relating to the hearing site and forwards information to all parties concerned.
- Organizes and keeps an up-to-date filing system on all union portfolios; keeps arbitration awards received and signed memoranda of understanding on file.
- Maintains current copies of Acts and regulations applicable to labour relations; maintains the case law system.
Job Responsibilities (continued)
- Assists in the preparation of minutes of the various union-management meetings by drafting and distributing the report.
- Produces and distributes the labour relations monthly activities and statistics reports to officers and managers, highlighting the main initiatives, events, previous activities, grievances, arbitrations, work interruptions, dismissals and other relevant information; prepare, draft or research a number of reports.
- Designs, undertakes and assumes responsibility for special projects as requested by the supervisor.
- Prepares monthly budget projections; prepares and verifies the budget, including monthly and year-end variance analyses; monitors arbitration-related expenditures; verifies arbitrators’ fees and prepares requisitions for payment; keeps a current record of amounts spent.
- Verifies the computerized budget reports (GL) on a monthly basis and ensures that transactions recorded are accurate; ensures that all incorrect amounts are transferred to the appropriate cost centre.
- Sorts, registers and forwards all correspondence, greets visitors, answers telephone calls, takes action and responds to information requests in the absence of officers and managers.
- Performs other related duties, in particular, making travel arrangements and hotel reservations, preparing expense claims and ordering supplies, materials and equipment.
- Uses specialized equipment and various software and computerized programs as required. The incumbent is responsible for personal technological and operational development.
- Completion of secondary school according to provincial standards or equivalent (GED) with at least 2 – 3 years of experience as an administrative assistant OR
- Postsecondary degree in Administration or Labour Relations; or Diploma in a related field with at least 1 year of experience in a similar position
- A minimum of 1 – 3 years of experience as an administrative assistant
Other Candidate Requirements
- Experience in processing in judicial files or Labour Relations or Industrial Relations
- Significant experience working with Word, Excel and Outlook
- Experience working with SAP, an asset
- Bilingual oral and written
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.
Research - We are using the clear legal job board in Ontario