Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under general direction of the Managing Counsel, has leadership responsibility for a group of assigned staff within a line of business or satellite office. Responsible for recruitment, retention, development, and performance management of assigned staff. Assists and substitutes for Managing Counsel to ensure the smooth functioning of the entire office. As a technical line of business expert, maintains an appropriate individual case load comprised of complex cases. This job is a manager.
Primary Job Duties & Responsibilities
Lead the staff within the line of business practice group or satellite office. Responsible for training, development, motivation, retention and performance management of staff. Responsible for all aspects of the practice group or satellite, including billing, monthly reporting, coordination of inventory and monitoring of case management system and other office reports. Manages assignment of cases to match experience, knowledge and skill level of lawyers adhering to specialization philosophy and established procedures. Provides feedback and coaching to lawyers. Reviews pretrial reports and other reports for group/office; participates in trial committees. Accountable for ensuring excellent service to clients including prompt and appropriate communication to clients and effective counseling. Conducts training seminars as needed. Shares expertise and advises clients and other business partners on legal matters and changes in the law. Develops and implements strategies to address any identified deficiencies including prompt follow up and resolution of issues. Recruits and recommends hiring of staff within the practice group or satellite. Assists Managing Counsel with management of the office. Acts as backup for Managing Counsel in absence of Managing Counsel. Assists with initiatives within the office and throughout the Staff Counsel program. Ensures that the practice group or satellite provides outstanding advocacy to clients and achieves excellent results on own cases and those assigned to Counsel within the practice group/office. Ensures completion of, initial case analysis, litigation plans, case evaluations, summaries, legal research, pretrial reports, trial reports and other required items (all case handling guidelines) in a timely and quality manner. Achieves desired results through effective advocacy and trial skills. Reviews files monthly focusing on maintaining high quality. Maintains caseload standards set by Managing Counsel. Manages legal expenses.
Law degree (Juris Doctorate) (LL.B.) required. Membership in good standing with Provincial Legal Society required.
Job Specific & Technical Skills & Competencies
Superior Legal Knowledge and Skills. Leadership skills. Conflict resolution/management. Decision-Making and Problem-Solving Integrity. Planning, Prioritizing and Goal Setting. Industry based Technology familiarity.
Weekend work hours (Frequently).
Operates standard office equipment (Frequently). Sitting (Can stand at will) (Frequently). Standing (Occasionally). Lifting items up to (Weight) pounds / (Frequently 11-20 lbs). Use of Keyboards, Sporadic 10-Key (Continuously). Driving (Occasionally).
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.