Hybrid Legal Support Supervised Legal Services and Office Support Provider

  • Regulatory Law Chambers
  • Calgary, AB, Canada
  • Feb 12, 2018
Full time Legal Assistant Legal Support Legal Secretary Paralegal Law Firm Management Law Firm Staff Law Firm Marketing

Job Description

Regulatory Law Chambers (“RLC”) is in search of a high performing, hard working, responsible individual that enjoys working in a team environment. The Hybrid Legal Support Supervised Legal Services and Office Support Provider provides paralegal, legal assistant and office administration support related tasks. This is a hybrid role governed by the needs of a specific project. This individual reports to and works closely with other RLC team members to successfully achieve the oil, gas and electricity related regulatory objectives of RLC’s clients.

Essential Job Functions/Responsibilities

  • Assist lawyers by preparing facts, legal documents, or summaries of law, regulations and policies relevant to matters. Conduct research to support a legal matter and to formulate positions.
  • Prepare documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system compliant with office policies and systems.
  • Prepare for proceeding by performing tasks such as organizing exhibits.
  • Meet with clients and other professionals to discuss details of case.
  • Gather, organize, analyze and synthesize research data, such as law, decisions, and legal articles, policies and other documents.
  • Investigate facts and law of cases and search pertinent sources, such as public records.
  • Accurate document preparation, drafting, review, revisions and formatting. Provide the final review of the document to ensure accuracy (no typographical errors and correct grammar) including citations accuracy and being compliant with office policies.
  • Research on various regulatory related topics including the use of Westlaw, websites of the regulators and company websites.
  • Maintaining up to date regulatory proceeding records (both electronic and paper) consistent with office policies.
  • Client matter management including opening new matters in accordance with office policies, monitoring and managing proceeding record documents (saving, review, and filing) and keeping lawyers and clients apprised of updates and next steps.
  • Diarizing and managing proceeding deadlines in calendars of legal service providers, clients and experts.
  • Attending team meetings as required, drafting and distributing meeting minutes.
  • Corresponding with clients to schedule meetings, distribute document drafts, consolidating document revisions and inform of filings, as instructed.
  • Timely and accurate completion of submissions for filing at regulatory jurisdictions and forwarding to clients and other interested parties as required.
  • Preparation for and attendance at hearings (as required).
  • Tracking legal service providers’ time entries.
  • Coordinating and scheduling client meetings, including arranging for food service, and preparing boardroom for meetings (as required).
  • Preparation and distribution of client invoices including time entry, invoice review and revisions, disbursement entry and accounts receivable tracking.
  • Monitoring legal services providers calendars as required.
  • Booking appointments, meetings, reservations and meetings for team members.
  • Arranging travel for legal services providers, as required.
  • Greeting visitors to office and offering food or beverage, as required.
  • Review of and revisions to monthly regulatory newsletter, finalizing, uploading to website and distributing.
  • Office organization including ordering office infrastructure, supplies, kitchen duties and maintaining plants.
  • Keeping accurate and complete daily time entries.
  • Regular and predictable work site attendance.
  • Ability to work under stressful conditions.
  • Ability to work overtime hours when required to fulfill job responsibilities in timely manner.
  • Administrative Support Coordinator for RLC Client.

Knowledge, Skills, and Abilities Required


  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing templates, and other office procedures and terminology.
  • Client and Personal Service — Knowledge of principles and processes for providing client and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of client satisfaction.
  • Computers and Electronics — Usage knowledge of electronic equipment, and computer hardware and software, including applications.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Law and Government — Knowledge of laws, proceeding procedures, precedents, government regulations, and agency rules.


  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Coordination — Adjusting actions in relation to others' actions and ability to adapt quickly to changing priorities.
  • Good communication – ability to connect, understand and act.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Organization – Ability to assess and synthesize materials to organize in effective manner.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Responsible and respectful – Towards self, job responsibilities, RLC team members, clients and experts and other industry people. “Can-do” attitude demonstrating hands-on accountability for work and work product.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Speaking — Talking to others to convey information effectively.
  • Team Player — A desire to achieve consensus and involve others in decision making, caring about fellow team members, being accountable for problems and trying to understand other points of view.
  • Time/Energy Management — Managing one's own time and the time of others to provide support in multiple concurrent projects.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.


  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.

Education and Experience Requirements

  • Post-secondary education.
  • Experience working with energy legal service providers in complex regulatory proceedings is an asset.
  • Experience with the Alberta Utilities Commission, Alberta Energy Regulator or National Energy Board (or another provincial regulator) is an asset.
  • Experience with an electricity or oil and gas company is an asset.
  • Experience in a paralegal, legal assistant or office administrator role is an asset.

Practice Area(s)

Regulatory Law


1-15 years