Blakes Toronto, Ontario, Canada
Mar 23, 2017Full time
Bilingual Knowledge Management Content Specialist Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, has an immediate opening for an experienced professional to join the Knowledge Management (KM) Department as a KM Content Specialist. This is a Firm-wide role based in our Montreal Office. Blakes has an exceptional team of knowledge professionals dedicated to develop and implement standards, efficient processes and systems sharing across the Firm. This team includes knowledge lawyers and managers, library and information experts. The Knowledge Management Content Specialist is responsible for the development and management of the Firm’s current intranet site and related projects on a national basis. An important part of this positon is to liaise with both professional and administrative teams to support their usage of the platform for collaboration and efficiency. Major duties and responsibilities include but are not limited to: Being responsible for content maintenance including precedent material, user management and managing key issues related to the functionality of the Firm’s intranet site. Conducting usability testing and proposing enhancements to the Team. Supporting the effective use of collaborative technology platforms across the Firm. Liaising between various law practice groups, the KM team and the Information Technology Department on functionality issues, required improvements and ensure the continuation of a stable publishing environment. Liaising with content owners in order to update the online material. Taking part in projects for the development of new tools for accessing knowledge, including testing of new software. Manage common administrative tasks in the intranet software. Coordinate the efforts of central content owners. Communicate actively with all main stakeholder and user groups. Support intranet group owners in maintaining active communities. Assist with developing guidelines for the use of the Knowledge repositories. Qualifications: Education: Bachelor’s degree, with educational experience in KM or Library an asset. Law firm or legal technology experience is an asset. The successful candidate will be bilingual in English and French. Experience: Knowledge and experience in the following areas is preferred: SharePoint 2010 (or later), Windows 7 (or later) and Office 2010 (or later), website structure and design, content management systems, information architecture and usability, and ability to collaborate in a fast-paced environment. Skills and Abilities: This position requires a solid understanding of technology and strong computer skills and ability to learn new technologies quickly. In addition, the successful candidate will have outstanding organizational and time management skills, a strong work ethic and exceptional attention to detail, as well as good written and oral communication skills. This position requires the capability to work independently, while at the same time collaboratively with Firm members and colleagues; operate in a highly professional manner with internal and external clients; and maintain a high level of confidentiality. Blakes wishes to thank all applicants for their interest, however, only those candidates selected for an interview will be contacted. All interested candidates should submit their cover letter and résumé to email@example.com . Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment comprised of people with diverse perspectives, backgrounds, identities, and cultures. The Firm provides accommodation for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.